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2009/03/02

Buffering the Global Economic Meltdown in South Africa using Web 2.0 Applications

What does this mean for creating value in an unpredictable time, how can this help cut costs while driving growth? Here are six practical ways that 2.0 can help organisations grapple with today’s economic challenges.
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2008/04/26

Could Web 2.0 impact on economic growth?

The economic gaps that have emerged between countries, communities and individuals over the past two centuries resulted from waves of network technologies and network innovations.
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2008/04/17

Creating real wealth by combining 2.0 technologies with new ways of doing business

The Internet and web 2.0 technologies provide companies with new ways to harvest the talents of innovators outside of their corporate boundaries.
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2008/04/08

Enhancing long term sustainability through 2.0

Sustaining corporate performance is a challenge to most businesses. Many senior executives find it hard to shift their attention away from today’s share price and the next set of results.
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2007/07/03

Collaboration for Business Success

The 21st century with its advances in communication and technology requires us to be more agile than ever before in responding to business challenges and business leaders realise that helping employees ...
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2007/09/21

The Ergonomics of 2.0

Web 2.0 represents a fundamental change in the way that people interact, collaborate and perform in the 21st century. It has become necessary to review the way we think about many other business disciplines in response to this structural change in the way we could do business.
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2007/11/08

Effective Learning Using Web 2.0 Technologies

Effective learning impacts positively on the organisation’s bottom line because it improves performance and reduces the cost of service delivery. As with any discipline, learning must produce results, it should enhance behaviour and deliver a positive return-on-employee (ROE).
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2008/02/14

Marketing & Innovation: role in mitigating skills shortage

We all know that we are experiencing a critical shortage of talent in South Africa. Macro-economic factors including higher interest rates, petrol price increases and inflation are impacting on organisations’ ability to attract and retain talented employees.
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2008/04/01

The EQ of CRM

Web 2.0 provides us with an opportunity to improve our relationships with our clients by focusing on the interactions that are important to them and on the way our employees interact with clients.
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Digital Bridges communiKate Blog 2.0 - Could Web 2.0 impact on economic growth?

Could Web 2.0 impact on economic growth?

Web 2.0 has the potential to impact on economic growth because, through its inherent network effects, it enables users benefit from collaboration with other users in the network and optimise their ability to create wealth.

Networks are basically sets of components connected by links. The Internet and mobile phones are modern examples of network technologies. Early network technologies included financial systems in the seventeenth century, transportation networks in the eighteenth century and modern transportation and electrical networks in the nineteenth and twentieth centuries.

Historically, network technologies are associated with industrialisation and growth in the modern world (Lucas et. al., 2003). The reason for this is that networks exhibit an economic phenomenon known as “network externality”. Network externality occurs when a transaction between two participants affects (as a side-effect) a third party that is external to the transaction. In other words; the more users, the greater the value to the individual user.

The economic gaps that have emerged between countries, communities and individuals over the past two centuries resulted from waves of network technologies and network innovations. The innovators who took advantage of network effects rapidly moved far ahead of others so that gaps in relative incomes grew.

Network externality results from the fact that a user joining a network adds to the benefit of all other network users because the number of potential interactions increases.

Web 2.0, as a network technology, represents the opportunity for businesses to benefit from the participatory nature of the web and exploit the changes in the way that end users are starting to use the web. Network externalities in a web 2.0 environment play an important role because the value of the network is positively related to the number of its members. In this case, network effects take the form of being able to communicate with, collaborate and exchange ideas with a larger number of other users.

Web 2.0 business solutions are conducive to developing high levels of collaboration in organisations (Hamel, 2007). Tools, like virtual meetings and Web-based applications make it possible to do things at scale without necessarily having large groups of people physically aggregated, with hierarchic structures.

The collaborative networks that web 2.0 business solutions create, enable people to aggregate their collective intelligence and learn at an individual and a team level. They create a sense of community within teams (Joyce, 2006). Collaborative tools also enable business professionals to explore the true potential of their team. Web 2.0 enabled collaboration tools make employees more effective and processes more efficient and this benefits the business by ensuring sustainable competitive advantage.

Carefully managed, the benefits of collaboration and the network externalities inherent in web 2.0 enabled environments could create wealth for the organisations and the individual participants in the network, and the more organisations and individuals that are creating wealth the more potential for economic growth.

Reference

Joyce, S. J (2006) Teaching an Anthill to Fetch

Lucas, H., Sylla, JR. and Sylla, R. (2003) The Global Impact of the Internet: Widening the Economic Gap Between Wealthy and Poor Nations?

Hamel, G. (2007) The Future of Management